Smart Care 100Covers boilers and controls
£20/mo
- Boilers and controls repairs
- Annual boiler service
- No excess to pay
Smart Care boiler and heating cover
Repairs and Servicing
Smart Care boiler and heating cover
Three tiers of annual cover from a local Yorkshire firm. Real employed engineers, no call centres, no surprise excess. Direct debit, cancel anytime, the annual service built in.
From£20a month
✓ Fixed price✓ 365 days a year cover✓ Gas Safe registered engineers
Cover from a firm down the road, not a call centre
When something goes wrong you get a uniformed BASI engineer, not a national call queue and a sub-contractor. Every tier includes the annual service, has no separate call-out fee and no surprise excess. This is part of our wider Yorkshire boiler repairs and servicing offer.
Smart Care plans
Annual cover, no surprise excess.
Boiler service built in, breakdowns covered, parts and labour included. Compare against a one-off £80 fixed-price boiler service if you only need the yearly check.
Smart Care 200Covers radiators, heating pipework and controls
£25/mo
- Radiator, heating pipework and controls repairs
- Hot and cold water pipework
- Annual boiler service
- No excess to pay
Smart Care 300Covers boilers, radiators, heating pipework and controls
£30/mo
- Boilers, radiator, heating pipework and controls repairs
- Hot and cold water pipework
- Annual boiler service
- No excess to pay
Smart Care 150Covers boilers and controls
£20/mo
- Boilers and controls repairs
- Annual boiler service and Gas Safety Check
- No excess to pay
Smart Care 250Covers radiators, heating pipework and controls
£25/mo
- Radiator, heating pipework and controls repairs
- Hot and cold water pipework
- Annual boiler service and Gas Safety Check
- No excess to pay
Smart Care 350Covers boilers, radiators, heating pipework and controls
£30/mo
- Boilers, radiator, heating pipework and controls repairs
- Hot and cold water pipework
- Annual boiler service and Gas Safety Check
- No excess to pay
Every plan includes
- No separate call-out fee
- Employed engineers, never sub-contractors
- Priority booking for plan holders
- Direct debit, cancel anytime
Plan or one-off?
If your boiler is new and under warranty, you may only need a one-off £80 fixed-price boiler service rather than a plan. If an unexpected repair would be hard to absorb, the plan spreads it. We give you the answer that fits your situation rather than push the bigger commitment.
Weighing it up against the big providers? We wrote a side-by-side comparison of boiler cover versus British Gas HomeCare, covering price, call-out fees, excess and what is actually included.
5★ on Trustpilot · 4.7★ on Google
What our customers say.
I have used Basi for a number of years and this is the 3rd boiler they have fit for me. They are very easy to deal with, offer advice and a quick competitive quote. The jobs are planned in a timely manner and you don't have to wait long. The overall service of the office staff and fitters is friendly, professional and carried out to a high standard. The aftersales service is very good too. Would highly recommend.
New boiler fitted today! Perfect job from setting up the job, price of quote and workmanship. All very professional, friendly, super efficient and experienced. Choice of boiler was a good brand, Valliant sustan 28..really quiet whilst on and fits perfectly in my boxed unit. Good communication prior to day of fitting, fitter arrived on time, punctual and really confident in his work and know how. Reliable, friendly and really good quality workmanship. Happily completed an extra radiator job for me besides the boiler. Would recommend to future customers wanting to replace a boiler
I wanted to leave a massive thank you to Jaspal and Kultar for their incredible help recently. One of our tenant's properties had a boiler breakdown, and since it was 13 years old, it just wasn't worth repairing. I called Basi Heating, and Kultar managed to get out to the property that very same morning. It was a freezing day, and the situation was urgent because the tenants were struggling without heat or hot water—made even more critical as their grandfather lives with them. Despite being busy, Kultar managed to squeeze us in to ensure they weren't left in the cold. He handled the survey efficiently and clearly explained the situation. We received solid, honest advice along with a very competitive price. To top it off, the delivery and installation were completed within 48 hours. The experience and knowledge here speak volumes. I can't recommend them enough—keep up the fantastic work! Highly recommended. Kind Regards Roop
Got in contact with basi heating. As my old boiler wasn't safe to use. Within 5 working days they booked me in for a new boiler to be installed. The engineers arrived within the time frame given. Very professional and the installation of the new boiler is excellent. Fantastic customer service all round. Highly recommend. And will be using basi heating for the servicing of the boiler. When required.
I had Basi to install my boiler over 30 years ago, it was on its last leggs, had lots quotes and people saying it was a big job! Called Basi, came out same day, affordable price, following week it was in, great staff, explained everything, very clean, neat, quick service, highly recommended 👍
Rated 5★ from 424 reviews on Trustpilot and 4.7★ from 210 on Google. Read more customer reviews from across Yorkshire.
Questions
The questions we get asked most.
Is boiler cover worth it?
If an unexpected repair would be hard to absorb, a plan spreads the cost and includes the annual service. If your boiler is new and under warranty, a service-only option may be enough. We tell you which suits your boiler and budget at the survey, not by the script.
How is BASI cover different from British Gas HomeCare?
Our Smart Care plans are fixed price with no separate call-out, serviced by our own employed engineers, not sub-contractors. National plans often cost more per month at a like-for-like cover level and add excess charges.
What do the Smart Care 100, 200 and 300 plans include?
100 covers the boiler and the annual service. 200 adds full central heating. 300 adds plumbing and drains. All by direct debit, cancel anytime, with the annual service built into every tier.
Is there a call-out fee or excess on a cover plan?
No separate call-out fee and no surprise excess on our plans. You pay the monthly price; the annual service and covered repairs are included. We tell you up front what is and is not covered.
Can I cancel my cover plan?
Yes, cancel anytime. It is a rolling direct debit, not a locked-in contract. You keep cover until the end of the paid period, with no exit fee and no pressure to stay.
Ready when you are.
Let's get you booked.
Get a free quote, or talk it through with an engineer. Read Yorkshire customer reviews